Help & Support
Frequently Asked Questions
Find answers to common questions about our products, usage, and Skincare philosophy.
Yes, our formula is designed to be gentle yet effective for all skin types, including sensitive skin. It is formulated with 100% natural ingredients and our signature FI-LIGHTEN+ complex, ensuring no harsh chemicals, parabens, or side effects.
Most users start seeing a noticeable "9 Days Glow" within just 9 days of consistent use. For deeper hyperpigmentation, dark spots, and long-term skin health, we recommend continuous use for at least 30 days.
No, FI Whitening Cream is 100% natural and dermatologically safe. Our FI-LIGHTEN+ formula is specifically developed to provide a radiant glow without any side effects or skin irritation.
While FI Whitening Cream can be used during the day, we recommend applying it at night for maximum absorption and rejuvenation. If used during the day, we always recommend following up with a broad-spectrum sunscreen to protect your newly radiant skin.
Cleanse your face thoroughly, then apply a small amount of the cream evenly across your face and neck. Gently massage in upward circular motions until fully absorbed. For best results, use it consistently as part of your nightly skincare routine.
Yes, we are so confident in our "9 Days Glow Challenge" that we offer a 100% result guarantee. We believe in the effectiveness of our natural formulations and stand behind every jar we sell.
Yes, we offer Cash on Delivery (COD) for customers in the UAE, India, and Qatar. We also provide reliable international shipping to ensure our luxury skincare reaches you wherever you are.
Still have questions?
Our Skincare experts are here to help you on your wellness journey.