Refund Policy
We stand behind the quality of our Skincare products.
1. 100% Result Guarantee
At FI MIXING, we believe in the effectiveness of our premium luxury formulations. We offer a 100% result-oriented guarantee on our FI Whitening Cream. If you are not satisfied with the results after consistent use as directed, you may be eligible for a refund.
2. Eligibility for Refund
To be eligible for a refund, please ensure that:
The product was purchased directly from our official website.
You have used the product consistently for at least 30 days as per the instructions.
The refund request is made within 45 days of purchase.
3. Refund Process
Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
4. Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.